In today’s digital age, online services offering resume-building tools have become increasingly popular. Unfortunately, not all of these services operate ethically. MyPerfectCV is one such service that has scammed thousands of unsuspecting users, including myself, by employing deceptive billing practices. What was marketed as a low-cost, two-week service turned into a monthly subscription that repeatedly charged my card without my explicit consent. This blog post will expose how MyPerfectCV and similar companies exploit users, provide testimonials from other affected individuals, and offer guidance on how to protect yourself from such scams.
The Deceptive Subscription Model
MyPerfectCV attracts users with a seemingly affordable trial period, often promoted as a $2.95 or $3.95 fee for two weeks of access. The company does not make it clear, however, that unless users manually cancel within this timeframe, they will be enrolled in a recurring subscription that deducts $16.95 or more from their accounts every month.
Like many others, I was under the impression that I was paying for a one-time service. Only after noticing repeated charges on my bank statement did I realize that I had unknowingly subscribed to a monthly plan. Upon reviewing the terms and conditions, I discovered the hidden clause regarding the auto-renewal policy—buried deep within the fine print and intentionally designed to mislead users.
Hidden Charges and Unauthorized Billing
After experiencing this firsthand, I began researching MyPerfectCV’s billing practices and found an alarming number of complaints from users who were similarly scammed. Many users only realized they were being charged after months of deductions, sometimes totaling over $100 before they noticed. Customer service responses were dismissive, often reiterating that users had “agreed” to the subscription when signing up for the trial, despite the fact that this information was not transparently displayed.
For some users, canceling the subscription did not even stop the charges. Some reported continued deductions after receiving confirmation of cancellation. This suggests either a deliberate oversight on the part of MyPerfectCV.co.uk or an outright scam where users are kept enrolled despite their efforts to opt-out.
The Frustrating Cancellation Process
Canceling MyPerfectCV’s subscription is intentionally difficult. Unlike reputable services that allow users to manage their subscriptions online with a simple click, MyPerfectCV requires users to jump through hoops. The company directs users to a customer support line, where representatives attempt to delay or discourage cancellation by offering discounts or making the process needlessly complicated.
Some users have even reported being required to cancel via email or fax—an outdated and unnecessary hurdle designed to keep them subscribed. Additionally, users who successfully cancel often receive another charge the following month, requiring them to repeat the entire process.
Legal and Consumer Complaints
MyPerfectCV’s business practices have resulted in thousands of complaints across various consumer protection platforms. Websites such as Trustpilot, the Better Business Bureau (BBB), and Reddit are flooded with negative reviews detailing similar experiences of unauthorized charges and unresponsive customer service.
Some users have taken legal action against the company. In certain cases, financial institutions have had to step in, issuing chargebacks to users who disputed the unauthorized charges. However, the fact that MyPerfectCV continues to operate using these tactics highlights the need for stronger consumer protection laws against such predatory subscription models.
Read some of the reviews below:
I recently noticed that more than £70…
I recently noticed that more than £70 has been taken from my bank account over the past months. I never signed up for a subscription, nor have I used your service beyond the initial trial to create a single CV.
I did not authorize these charges, and I expect an immediate refund. If this is not resolved promptly, I will be contacting my lawyer to recover my money.
Date of experience: 29 January 2025
Don’t get scammed
it’s advertised as free but it’s not, after spending hours writing a CV you have to pay to download. after paying a small amount, when you receive your receipt you will have to pay 16 pounds a month for a year.
Please be careful and don’t get scammed
Date of experience: 29 January 2025
I paid £3 to download my CV and i have…
I paid £3 to download my CV and i have just had £17 stolen from my bank account by these bloddy myperfectcv people.
The monthly membership was displayed clearly. They steal money again. Looters This is absolute rubbish. It’s also impossible to speak with anyone on the phone to cancel and the only option is to raise a fraud investigation with the bank and do a chargeback..
Date of experience: 28 January 2025
Do not use this service
Do not use this service, the results are extremely poor and they they automatically use your credit for subscription and cancellation becomes very difficult. This is a total scam !
Date of experience: 10 February 2025
Service itself was ok, BUT
Service itself was OK. Took about the suggested time.
BUT it is a chargeable service, not something that was made clear at time of compiling. So wasted my precious time on a pay for service when I could have and did spend a comparable time creating an identical CV for free in 15 minutes. Transparency required.
But if you are happy to pay, it produced a good CV.
Date of experience: 08 February 2025
Started a free trial for £3
Started a free trial for £3, immediately cancelled the subscription straight after.
Completely without my knowledge or consent this company has REACTIVATED!! the subscription for £16-£17 a month and taken 3 months worth of money off me and refuses to refund, I will be taking them to court!!
Date of experience: 01 December 2024
See more reviews of myperfectcv.co.uk users below:
https://uk.trustpilot.com/review/myperfectcv.co.uk
How to Protect Yourself from Similar Scams
If you’ve been affected by MyPerfectCV’s deceptive billing practices, or want to avoid falling into a similar trap in the future, here are some critical steps to take:
- Always Read the Terms and Conditions – Before signing up for any online service, thoroughly review the terms of service and check for hidden clauses related to auto-renewal policies.
- Use a Virtual or Disposable Credit Card – Many banks offer virtual credit cards that can be used for one-time payments. If you suspect a service may not be trustworthy, consider using this method to prevent future unauthorized charges.
- Monitor Your Bank Statements Regularly – Frequently reviewing your bank transactions will help you spot any unauthorized or unexpected charges before they accumulate.
- Cancel Immediately If You Suspect a Scam – If you realize you’ve been tricked into a subscription, contact the company immediately to request cancellation. If they refuse, escalate the matter by contacting your bank to dispute the charges.
- File a Complaint – If a company engages in deceptive billing practices, report them to consumer protection agencies such as the Federal Trade Commission (FTC), Better Business Bureau (BBB), or your country’s equivalent.
- Warn Others – Sharing your experience can help prevent others from falling victim to the same scam. Post reviews on Trustpilot, Reddit, and other consumer forums to spread awareness.
MyFinal Thoughts
MyPerfectCV has mastered the art of misleading customers into paying for unwanted subscriptions. Their unethical billing practices have impacted thousands of individuals who only sought a simple resume-building service. Until stronger regulations are enforced against such deceptive businesses, consumers must remain vigilant and proactive.
If you’ve been scammed by MyPerfectCV, take action today. Cancel your subscription, report the company, and spread awareness to ensure others do not fall victim to the same scheme. The more people speak up, the harder it will be for such companies to continue exploiting unsuspecting users.
Have you been affected by MyPerfectCV or a similar service? Share your experience in the comments below and let’s hold these deceptive businesses accountable together.
