Access Bank has denied claims that N500m is missing from a customer’s account.
In a statement issued via its social media accounts on Sunday, the bank maintained that it doesn’t engage in unethical practices or condone them.
A social media influencer, Vincent Otse, popularly called VeryDarkMan, in a viral video accused the bank of sharp practices involving the account of a deceased customer to the tune of N500m.
However, in the Sunday statement, the lender said, “Our attention has been drawn to a video on social media wherein allegations of missing funds and unethical behaviour have been made against Access Bank Plc.
“First and foremost, we wish to emphasise that the safety and security of our customers’ funds are core priorities that we take seriously. Second, Access Bank Pic does not engage in or condone any unethical behaviour. In the instant case, the allegations of missing funds in the bank are most untrue and baseless.
“There is no N500m or any other fund or amount missing from the subject customer’s account or any other customer’s account with us.
“We and other independent stakeholders in the banking industry have thoroughly investigated these allegations and independently arrived at the same conclusions. Access Bank Plc operates with the highest ethical standards and we protect our customers’ interests whilst also respecting privacy laws.”
The bank urged the public not to rely on or believe sensational and unverified claims.
