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Emirates SkyCargo takes leading role in advancing air cargo industry standards with IATA CargoiQ membership


Emirates SkyCargo, the world’s largest international air cargo carrier, is taking a leading role to foster quality standards in the worldwide air cargo industry. It announced its membership in CargoiQ, an IATA group of over 80 key global air cargo players whose mission is to collaboratively create industry standards that would result in reliable and timely delivery of shipments throughout the entire air transport supply chain.

“We are delighted to become a member of CargoiQ as its mission aligns with Emirates SkyCargo’s long-established commitment of “Delivered as Promised” to our customers. We have been following CargoiQ’s development over the years and are impressed with the solid initiatives it has developed, including the Master Operating Plan, which was conceptualized to support the implementation of quality management processes and metrics. With the rebranding of CargoiQ and the launch of their strategic transformation programme, we felt that the time was right to become a member. We look forward to making meaningful contributions to the group as well as learning from fellow members to further improve our own quality assurance programme,” said Nabil Sultan, Emirates Divisional Senior Vice President, Cargo.

Emirates SkyCargo will provide representation and leadership on the Board of CargoiQ with the appointment of Mr Henrik Ambak, Senior Vice President for Emirates’ Cargo Operations Worldwide, as a board member. As a start, the company will adopt the Master Operating Plan into its shipment cycle management. The Master Operating Plan has been endorsed by IATA as a recommended practice and therefore accepted as the air cargo industry standard description of the end-to-end transportation process from shipper to consignee.

“Emirates SkyCargo has always driven industry development and it’s exciting to see them recognizing our value in setting industry standards and innovating air cargo quality.  With Emirates SkyCargo on board, serving over 150 destinations in over 80 countries on 6 continents, we see our impact on the industry grow significantly. Cargo iQ will be stronger than ever in showing the value of transparent performance,” said Mr Ariaen Zimmerman, Executive Director, Cargo iQ.


Operating from its hub in Dubai, Emirates SkyCargo is the world’s largest international air cargo carrier. Renowned for the highest standards of product quality in supporting business logistics, Emirates SkyCargo uses cargo hold capacity in Emirates’ fleet of 249 aircraft, including 15 freighters – 13 Boeing 777-Fs and two B747-400ERFs.




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