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HomeNewsMetroTurkish Airlines compensates passengers

Turkish Airlines compensates passengers

Turkish Airlines has compensated all the passengers whose luggages were delayed in Flight TK 624 scheduled service from Istanbul to Abuja.

The decision to compensate the affected passengers was sequel to the intervention of the Nigerian Civil Aviation Authority (NCAA) on the matter.

The General Manager, Public Affairs, NCAA, Mr Sam Adurogboye, said Turkish Airlines has paid the prescribed compensation to all the passengers whose luggages were delayed in the flight.

He said the airline under the supervision of the Consumer Protection Officers (CPO) of the regulatory authority ensured that the passengers were paid full monetary compensation as contained in the Nigerian Civil Aviation Regulations (NCARs).

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He said in addition to the compensation, a cargo flight and an Airbus were arranged to freight all the backlog of baggage that were earlier short landed to Abuja, adding that the affected passengers have since collected their luggages.
Adurogboye said the compensation and ferrying of the backlog of luggages to the affected passengers were contained in a report of the investigation carried out by NCAA over the tarmac invasion by Turkish Airlines passengers submitted to the Director-General of NCAA, Capt. Muhtar Usman.

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